Domain 8 - Engagement and motivation (Contextual Domain)
Overview
This domain considers the adolescent or their parent/caregiver’s awareness of the mental health issue and their motivation to engage in or accept assistance.
Many adolescents do not have the agency or resources required to seek and access services and support independently. Therefore, the engagement and motivation of the parent/caregiver is the primary determinant of access and uptake, and the parent/caregiver sub-scale is used. Whilst the parent/caregiver sub-scale rates the engagement and motivation of the parent/caregivers, the adolescent should be included in discussions, using language they understand, and supported to express their choices, preferences, fears, and goals about referral next steps.
The parent/caregiver sub-scale is used when the adolescent cannot exercise decision-making control of their healthcare decisions. The parent/caregiver sub-scale considers:
Ability and capacity to support the adolescent to manage the condition.
The parent/caregiver’s motivation to assist the adolescent to access necessary support (critical if considering self-management options).
Conversely, where the adolescent can exercise decision-making control of their healthcare decisions, the adolescent’s engagement and motivation take precedence (adolescent sub-scale). The adolescent sub-scale considers:
The adolescent’s motivation to participate in the recommended services and support.
PRACTICE POINT - Checking in when engagement or motivation is low
A follow-up check-in helps determine if the recommended information, resources, or services are being utilised and perceived as helpful. Proactively “checking in” or encouraging the adolescent and parent/caregiver to “check back” is essential when engagement or motivation is low. A plan for check-in should be made at the point of referral and documented.
The check-in should explore the following questions:
Is the adolescent engaging with the recommended information, resources, and services? If the adolescent is not engaging, it is essential to re-examine motivation and explore reasons for the lack of engagement.
Does the adolescent think that the recommended information, resources, and services are/were helpful?
Is there evidence of deterioration or changing risk of suicide or harm to self or others?
Is the adolescent experiencing new or worsening social and environmental stressors?
Discuss and document the next steps in collaboration with the adolescent. The next steps might include:
Continue existing service arrangements
Build in additional supports
Initiate a referral to a different level of care
Scoring
PARENT/CAREGIVER SUB-SCALE
Use the parent sub-scale where the adolescent cannot exercise decision-making control of their healthcare decisions.
0 = Optimal
The parent/caregiver is motivated and capable of participating fully in the recommended services and supports.
The parent/caregiver is capable of taking an active role in supporting the adolescent to manage the condition.
1 = Positive
The parent/caregiver is mostly willing to accept and participate in the recommended services and support.
The parent/caregiver can mostly take an active role in supporting the adolescent to manage the condition.
2 = Limited or mixed
The parent/caregiver is unsure whether they will accept or participate in the recommended services and supports or has limited capacity to do so.
There is significant divergence between the parents/caregivers in the level of engagement, motivation, or ability to participate in the recommended services and supports.
3 = Minimal
The parent/caregiver cannot participate in the recommended services and support without considerable practical or emotional assistance.
Despite the adolescent requiring them, the parent/caregiver has not facilitated access to services and supports in the past due to low engagement or motivation.
4 = Disengaged
The parent/caregiver cannot support participation in services and supports or avoids potentially useful and available supports.
ADOLESCENT SUB-SCALE
Use the adolescent sub-scale where the adolescent can exercise decision-making control of their healthcare decisions. In most instances, when working with a mature minor (see Informed Consent Practice Point), the use of the adolescent sub-scale will be appropriate.
0 = Optimal
The adolescent is motivated to participate in the recommended services and support.
The adolescent is capable of taking an active role in managing the condition.
1 = Positive
The adolescent is mostly willing to accept and participate in the recommended services and support.
The adolescent can mostly take an active role in managing the condition.
2 = Limited
The adolescent is hesitant to accept and participate in the recommended services and support.
3 = Minimal
The adolescent is very reluctant to accept or participate in services and support.
The adolescent has not participated in services and support in the past, despite requiring them, due to low levels of engagement or motivation.
4 = Disengaged
The adolescent refuses to accept or participate in the recommended services and support.